Modern Slavery and Human Trafficking Statement

Alfendo Ltd T/A JTA

1. Introduction

Alfendo Ltd T/A JTA (“the Company”) is committed to preventing modern slavery and human trafficking in our business and, where applicable, within the supply chains of the travel services we sell.

This statement is made pursuant to Section 54(1) of the Modern Slavery Act 2015 and relates to the financial year 2024–2025.

We are dedicated to conducting business ethically, with integrity and transparency, and to ensuring that modern slavery does not occur in our operations.

 

2. Our Organisation

We are a UK-based retail and online travel agency, acting as an intermediary between customers and travel service providers.

Our offices and employees are located across the UK, including:

  • Hampshire
  • West Midlands
  • Derbyshire

The Company is governed by its Board of Directors, with senior management responsible for operational compliance and risk management.

 

3. Nature of Our Business (Travel Agency Model)

As a travel agency, Alfendo Ltd:

  • Sells and administers travel products on behalf of third-party suppliers
  • Does not typically own or directly operate airlines, hotels, or transport services
  • Acts as an agent or intermediary between customers and travel providers

The services we sell include:

  • Flights
  • Accommodation
  • Transfers
  • Cruises
  • Package and ancillary travel services

 

4. Our Definition of Modern Slavery

Modern slavery is a serious criminal offence and a violation of fundamental human rights. It includes:

  • Human trafficking
  • Forced or compulsory labour
  • Servitude
  • Debt bondage
  • Exploitation through coercion or abuse

 

5. Our Commitment

We maintain a zero-tolerance approach to modern slavery and human trafficking.

We are committed to:

  • Acting ethically and with integrity
  • Complying with UK employment and human rights laws
  • Promoting responsible business practices with our partners
  • Taking appropriate steps where risks are identified

We will not knowingly work with organisations involved in modern slavery.

 

6. Our Supply Chain (Agency Context)

Our exposure to modern slavery risk arises primarily through the third-party suppliers whose services we sell, including:

  • Airlines
  • Accommodation providers
  • Transfer and transport providers
  • Cruise companies
  • Bed banks and wholesalers
  • Travel technology platforms

While we do not directly control these suppliers, we work with reputable providers and promote ethical standards.

 

7. Risk Assessment

We recognise that risks may exist within the wider travel industry, particularly in:

  • Hospitality and accommodation sectors
  • Ground handling and transport services
  • Overseas operations in higher-risk jurisdictions

Our direct operational risk within the UK is low due to:

  • A regulated employment environment
  • Standardised recruitment practices

Indirect risk through suppliers remains an area of focus.

 

8. Due Diligence and Risk Management

We adopt a proportionate, risk-based approach:

Supplier Selection

  • Work with established, reputable, and recognised travel suppliers
  • Prioritise suppliers with their own modern slavery policies

Commercial Controls

  • Book through recognised systems and approved partners
  • Review supplier relationships where concerns arise

Escalation

  • Raise concerns with suppliers where risks are suspected
  • Discontinue relationships if serious issues are identified

Internal Controls

  • Right-to-work checks
  • Identity verification
  • Compliance with UK employment legislation

 

9. Whistleblowing

We maintain a whistleblowing policy allowing employees to report concerns confidentially, including suspicions of modern slavery.

All reports are investigated appropriately, and individuals are protected from retaliation.

 

10. Supporting Policies

Our approach is supported by internal policies, including:

  • Recruitment Policy
  • Whistleblowing Policy
  • Ethical Business Conduct Policy
  • Supplier engagement principles (where applicable)

 

11. Training and Awareness

Employees, particularly those involved in supplier interaction, are trained to:

  • Recognise indicators of modern slavery
  • Understand reporting procedures
  • Be aware of legal responsibilities under UK law

 

12. Governance and Responsibility

Responsibility for this statement rests with the Board of Directors and senior management.

A designated Modern Slavery Compliance Lead oversees:

  • Monitoring potential risks
  • Reviewing policies and procedures
  • Managing reported concerns
  • Supporting continuous improvement

 

13. Effectiveness and Review

We continually improve our approach by:

  • Monitoring supplier relationships on a risk basis
  • Reviewing internal policies and controls
  • Updating this statement annually
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14. Approval

This statement has been approved by the Board of Directors of Alfendo Ltd T/A JTA in accordance with the Modern Slavery Act 2015.